DAYS after the first-ever bombastic two-day event on January 13 and 14 that James Reid conducted in Cebu, the Careless Music founder issued a public apology over the mishaps that happened during their Wavy Baby Festival which coincided with the most-awaited and traditional Sinulog Festival in the said province.
In the Wavy Baby Fest official Instagram account, the actor-musician Reid uploaded a video expressing his regret over the troubles that the artists, both local and international, and their fans experienced.
Reid said sorry for the “unforeseen weather issues” that led things to complicate the event.
“Man, what a crazy, amazing, hectic, wet, and wild weekend we had together at the first ever Wavy Baby Music Festival. I just wanted to take this time to say thank you to all the amazing people who came out to experience Wavy Baby with us,” he said.
He also explained the reason for their decision to push through the event even though they were already encountering some problems before the concert.
“To be honest, leading up to and even on Day 1, I was beyond stressed with all the unforeseen weather issues that made things difficult but despite all the challenges that came our way to Sinulog,” he said.
“I decided we need to push through and see Wavy Baby come to life for my amazing team. They worked so hard on this, for my fans and for the others who are part of this amazing experience.”
Reid swore to the event supporters that they would make it up in the next coming events.
“I do want to apologize to you guys, as well. I did everything in my power to give everyone the very experience despite the rain and technical difficulties. I promise to make it up to you, guys, and all grievances will be answered by the team [in] the upcoming days,” he said.
The 29-year-old CEO acknowledged the struggles that everyone went through, including their production staff, the artists that were not able to perform and the fans that were waiting for their idols to perform.
“I want to give a special shout out and apology to the acts who weren’t able to go on stage of Wavy Baby with all the technical requirements, the safety concerns and missteps, I apologize to you guys as well to our international and Manila acts … we love you and appreciate you of your understanding of the situation,” he said.
“I would like to sincerely apologize to our Cebu artists for not being able to share the stage with you this time but thank you for allowing us to come and through this amazing experience. I promise we’ll make it up to you, you guys are all legends, thank you,” he added.
Following the video issued by the heart throb actor, the Wavy Baby posted its own statement about the incident that occurred.
“The 2-day event had its share of logistical challenges due to unforeseen circumstances, and for this, we sincerely apologize. Our event venue, staging, and programming were significantly impacted due to the poor weather conditions all over Cebu. Given the extreme condition of the event venue that we had to remedy, our team and local partners were stretched as we prioritized the safety and security of everyone,” it said.
The team also assured their supporters they will resolve all the issues faced during the event.
“We apologize to everyone, especially to the affected artists and their disappointed fans. We pride ourselves in mounting world-class events and have done countless outdoor festivals. What transpired during this festival was definitely not up to the standards we uphold for ourselves,” it said.
Fans warmly accepted the apology of Reid and his team saying it was a good start for them and they were looking forward to their improvement on their next events.
“You’ve handled the situation with grace and also the team. Congratulations! We had a blast and it was an amazing , epic experience to experience the wavy baby festival. Thank you for doing it here in Cebu! Pit Senyor! and see you next year!” said one fan.
Another fan posted an almost similar message.
Among the artists who performed on the Wavy Baby stage were Ben and Ben, Issa Pressman, and Denise Julia.