fbpx
BI strengthens

BI strengthens feedback mechanism

by Carl Santos

Recently updated on July 1, 2024 03:06 pm

The Bureau of Immigration has strengthened its feedback mechanism to better serve the public.

Immigration Commissioner Norman Tansingco issued an order to implement revised electronic and manual feedback forms for all its offices nationwide.

“These feedback forms would allow the BI to see areas for improvement, so we can study how to make things better,” he said.

“Apart from complaints, of course, we would also appreciate receiving comments on processes that we are doing well, so we can continue doing them,” he added.

SUGGESTED STORIES:

PSC Adjusts Track Oval Hours to Prioritize Athlete Training

FOLLOWING the opening of track and field ovals to the.

Hulk Hogan’s cause of death revealed   

On July 24, the name of a two-time World Wide.

Alex Eala’s Cincinnati Hopes Dashed by Shoulder Problem

FOLLOWING an early exit at the WTA 1000 National Bank.

He said the feedback forms must be available and placed in highly visible areas.

Tansingco’s action came following a social media post about a passenger complaining about the lack of accessible feedback mechanisms for the bureau as well as her difficulty in securing the names of the immigration officers who she talked to.

He reiterated the proper wearing of nameplates as well as identification cards.

Tansingco directed all immigration supervisors at the country’s ports to report any violation to his office, warning that non-compliance would warrant strict disciplinary action.

“As public servants, we should remain accountable for our work,” he said.

Follow republicasia on FacebookTwitter, and Instagram to get the latest.

How useful was this post?

Click on a star to rate it!

Average rating 0 / 5. Vote count: 0

No votes so far! Be the first to rate this post.

As you found this post useful...

Follow us on social media!

We are sorry that this post was not useful for you!

Let us improve this post!

Tell us how we can improve this post?

Dive deeper into the issues that affect your community. Follow republicasia on FacebookTwitter and Instagram for in-depth analysis, fresh perspectives, and the stories that shape your daily life.