DIGITAL wallet provider GCash said that all of their services are back to normal, after a sudden outage that was experienced by some of their users.

“All GCash services are now fully operational,” GCash said in a statement.

“Thank you for your patience and understanding and we sincerely apologize for any inconvenience this may have caused,” they said.

Early Thursday morning, GCash issued a statement admitting that some of their users had experienced problems or difficulties in accessing some of their services.

But the Ayala-led fintech assured users that their funds are untouched.

“Rest assured that your funds are safe,” the Ayala-led fintech said in their social media page.

Earlier the outage was reported at the website downdetector.com, where they noted a spike in the number of GCash users saying that they could not access the app or some of its services. 

It surged at 10 a.m.

This is not the first time that GCash services went down as it occurred several times for some users in 2023.