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Ninoy Aquino International Airport (Photo: Manila International Airport Authority)

NAIA among Asia’s worst for business travelers – study

by Carl Santos

NINOY Aquino International Airport (NAIA) was ranked among the worst in Asia for business travelers, according to a new study. 

Business travelers gave NAIA a score of 2.78 out of 10, making the Philippines’ main gateway the fourth worst airport in Asia, based on the study conducted by finance research and information website Business Financing.

Kuwait International Airport was rated the worst (1.69), followed by Almaty International Airport in Kazakhstan (2.62), and King Abdulaziz International Airport in Saudi Arabia (2.72). 

Thailand’s Suvarnabhumi and Don Mueang airports placed seventh and 10th, respectively. 

In contrast, Noi Bai International Airport in Vietnam had a rating of 6.80, making it the top airport for business travelers. 

Singapore’s Changi Airport placed second with a score of 6.63, followed by Hong Kong International Airport (6.48), Qatar’s Hamad International Airport (6.44), and Japan’s Narita International Airport (6.23).

”We started by collating all passenger reviews for major airports across the world from Airline Quality. We removed airports that weren’t international airports according to Wikipedia and recorded their country of origin,” Business Financing said about its methodology. 

”For each airport, we then calculated the average rating from reviewers that were defined as ‘business travelers’ under the  ‘type of traveler’ category. We then ranked airports globally, by continent and by country (USA, UK) based on this metric.”

Previous studies have also ranked NAIA as one of the worst in Asia, if not the world.

Motivated by the objective of improving NAIA’s appearance and services, the government recently awarded a P170.6-billion contract to manage the airport.

The SMC SAP & Co. Consortium, which is made up of San Miguel Holdings Corp., RMM Asian Logistics, Inc., RLW Aviation Development, Inc., and Incheon International Airport Corp., also committed to sharing 82.16% of NAIA’s earnings with the government. 

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